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Episode 84  |  25:29 min

Leading Through Change: Episode 1 – Pivoting with Empathy

Episode Thumbnail
Episode 84  |  25:29 min  |  03.31.2020

Leading Through Change: Episode 1 – Pivoting with Empathy

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This is a podcast episode titled, Leading Through Change: Episode 1 – Pivoting with Empathy. The summary for this episode is: <p>Empathy is top of mind for people around the world right now. After all, we’ve never dealt with a crisis of this magnitude. It’s essential that marketers are mindful of the challenge at hand and show compassion for their customers. But that can be tougher than it sounds. What is the right tone for communications? How can you ensure your customers are supported and taken care of? In this episode we connect with Hayley Nelson, VP of Content Marketing at Salesforce, Brian Helfrich, owner of Summit Coffee, and Wally Bruner, who leads meditations at Salesforce in addition to his role as a Director of Talent Development.</p>